Rev. 09.25

FACTS

WHAT DOES SN Servicing Corporation (SNSC) DO
WITH YOUR PERSONAL INFORMATION?

 

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

n  Social Security number or Date of Birth

n  Contact information

n  Account balances, transaction history and credit history

n  Credit scores, mortgage rates and payments

When you are no longer our customer, we continue to share your information as described in this notice.

 

 

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons SN Servicing Corporation chooses to share; and whether you can limit this sharing.

 

 

Reasons we can share your personal information

Does SN Servicing share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes—
information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes—
information about your creditworthiness

Yes

Yes

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

Yes

Yes

 

 

To limit
our sharing

Do any of the following:

n  Call toll free: 800-603-0836

n  Visit our Borrower Web Site:  https://borrower.snsc.com

n  Mail the form below

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

 

 

Questions?

Call 800-603-0836  or  go to SNSC’s borrower website at: https://borrower.snsc.com

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Mail-in Form

 

Mark any/all you want to limit:

q  Do not share information about my creditworthiness with your affiliates for their everyday business purposes.

q  Do not allow your affiliates to use my personal information to market to me.

q  Do not share my personal information with nonaffiliates to market their products and services to me.

Name

 

Mail to:

SN Servicing Corporation

323 5th Street

Eureka, CA 95501

Address

 

 

 

City, State,  Zip

 

Account #

 

 

 

 

Page 2

 

 

 

 

What we do

How does SN Servicing Corporation protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings.

How does SN Servicing Corporation collect my personal information?

We collect your personal information, for example, when you

n  give us your income information or provide account information

n  give us your contact information or pay us by check

n  provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

n  sharing for affiliates’ everyday business purposes—information about your creditworthiness

n  affiliates from using your information to market to you

n  sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

 

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include companies with a “Security National” or “SN” common corporate identity and other financial companies including, but not limited to:

 

Alaska Eastern Partners, A Limited Partnership

Alaska Louisiana Partners, A Limited Partnership

Security National Funding Trust

Security National Mortgage Loan Trust

 

 

SN Liquidating Trust 2011-A

Statewide Mortgage Loan Trust

Sequoia Funding Trust

 



Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

n  Nonaffiliates we can share with include other mortgage companies, insurance companies and brokers, credit bureaus, direct marketing companies, and rating agencies.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

n  Our joint marketing partners include banks, mortgage companies, and other lenders.

 

 

Other important information


State Laws - Our privacy and information sharing practices are in accordance with federal and state laws. California, Nevada and Vermont state laws limits the sharing personal information for their residents. We will not share personal information about California, Nevada or Vermont residents with non-affiliated third parties (Box 3) except as permitted by law. In the future if other states adopt privacy laws more restrictive than those under current federal or state law, SNSC will comply with those new laws.

California: If you have a California address, we will treat your account as if you opted out from sharing information with affiliated and non-affiliated companies, where prohibited California law. For more information on your rights under the California Privacy Rights Act, please use the following link to our website: https://borrower.snsc.com/CCPA.aspx

Oregon: Borrower: The Oregon Division of Financial Regulation (DFR) oversees residential mortgage loan servicers who are responsible for servicing residential mortgage loans in connection with real property located in Oregon and persons required to have a license to service residential mortgage loans in this state. If you have questions regarding your residential mortgage loan, contact your servicer at (servicer’s toll-free phone number and email, if applicable). To file a complaint about unlawful conduct by an Oregon licensee or a person required to have an Oregon license, call DFR at 888-877-4894 or visit dfr.oregon.gov.

Nevada: If you have a Nevada address, we do not share your information with non-affiliated third parties (Box 3). You may wish to further restrict the sharing of information by sending in the Privacy Form with Box 1 and 2 marked.

Please call the toll-free SNSC customer service number if you wish for SNSC to include you in our internal do not call registry. If you would like guidance about Nevada’s law regarding corporate do-not-call registries, please contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Street, Suite 3900, Las Vegas, Nevada 89101; Phone: (702) 486-3132, Email: BCPINFO@ag.state.nv.us.

New York: SNSC may utilize third-party providers and shall remain responsible for actions taken by these providers.

Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.

Vermont: If you have a Vermont address, we will treat you as if you opted-out of sharing your information with affiliated or non-affiliated entities on the mail-in Privacy Form (Boxes 1, 2 and 3).